NES Patrol Car

About the company

NES Solutions understands that security is an essential ingredient to business success.  Whether your business is residential, retail, entertainment, financial, educational, corporate or governmental in nature, having an effective security solution in place is an absolute must.

We work diligently to create trusted business partnerships with our clients that result in expert, highly effective, long-term solutions, tailored precisely to each company’s needs.  We believe the keys to the effectiveness  of our client partnerships are:

  • Client trust and satisfaction, due to NES Solutions’s superior employee selection process, performance standards and staff retention history.
  • Implementation of an expert, multi-faceted security program featuring NES Solutions wide array of services and cutting-edge technology.
  • Sustained, excellence assured by NES Solutions on-going performance review process and constant self-evaluation.

PERFORMANCE THAT BUILDS CLIENT SATISFACTION.

There’s no clearer proof of the effectiveness our client partnership approach than our record of client retention year after year. We have maintained a client retention rate second to none in any industry by placing a company-wide emphasis on exceeding our clients’ expectations every day.

LOWER STAFF TURNOVER, HIGHER SERVICE STANDARDS.

NES Solutions has an industry-wide reputation for consistently superior service. It’s no coincidence that we also have one of the industry’s best security staff retention rates. In an industry where turnover averages 300% annually, NES Solutions average turnover rate is slightly higher than 30%.

The reasons? We believe that our employees are our biggest assets and that consistently superior service is the result of maintaining a consistently superior workforce.

To that end, we conduct a strict selection process that sets us apart from other security providers, including pre-application qualification, initial and secondary interviewing, skill testing and assessment and thorough background investigation.

When a staff member meets our rigid requirements, our retention strategy focuses on a variety of key areas, including fair compensation, benefits and incentives, proper training, career development and growth opportunities, management support, employee empowerment, and meaningful communication.

Our Values and Mission

Values

Our Mission

Our mission is to provide our clients with the finest security services available.  Through our extensive compliment of high quality services, we enable our clients to run their operations with minimal effort and concern for their safety and security.  We will provide the very best quality which, in no uncertain terms, means investing heavily into the selection, support, supervision, and personal development of our people.  We will make a very strong commitment to our people, as they are ultimately responsible for the success of our business.  With North East Security Solutions… the client is ALWAYS our focus.

Wayne Fantasia
NES Solutions, Owner

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